Operations

Operations

Your expert, one-stop shop for planning, procuring and supplying quality commercial furniture for your office space. Each piece is thoughtfully designed for innovation and comfort.

With so many moving parts, it can be difficult to carry out a project on time, under-budget and without stress and strain. To curate an office space for your hard-working team, it is so important to choose future-proof, high-end quality furniture that accommodates every need.

Having spent over 24+ years in the business, WorkArena is sure to manage your project with you to the highest standard, with highly-considered solutions for your business.

INTEGRATED bUSINESS SOLUTIONS

Understanding your needs as a business, and working towards a common goal is WorkArena’s highest priority. Our bespoke workspace solutions consider your unique environment and your business needs without compromising on the comfortability of your staff or breaking your budget.

Our expert Sales team & their skilful support staff will guide you to plan the best furniture solutions for your project. We draw on our expert knowledge, technology and industry experience to help you visualise your space. Imagining it is one thing, but seeing it come to life is another!

At WorkArena, we do our best to meet your deadlines and ease your time constraints with on-hand stock and swift processing speeds to ensure that your office is completed on time and to budget.

Here is our Integrated Business Solutions Graph to assist in understanding how our business can support yours. Our core business is comprised of different segments, ensuring solutions from design to construction, both during and after projects. We take great pride in our customer relationships, proudly cultivating them for over 24 years.

SHOWROOM

Our showroom in Macquarie Park remains an integral part to our process. You have the offer to feel, test, and get hands on with our commercial furniture and framery. We are all for telling you the quality of our premium brands like Herman Miller and Framery, feeling the quality of our products will ensure you’re happy long term.
Our experienced staff are on hand to lead you through your enquiries and decisions in our gorgeous showroom. Featuring the classics by Herman Miller including seating and desks from Charles + Ray Eames, George Nelson, Yves Béhar and more.
WorkArena Showroom

Procurement, Delivery & Installation

With WorkArena, we maintain our own asset management, logistics, storage and inventory management to make lead times and access to office furniture and workstations as quick and timely as possible.

When you decide on the perfect solution to your workplace, we place and track your orders and provide you with accurate timelines so you need to feel on top of your project. You can be assured WorkArena will be across every step from procuring, ordering, delivery and installation of your commercial office furniture.

With every order we place or receive, we ensure everything is checked for defects before it’s in your hands. It’s an extra step that is crucial to maintaining the quality and excellence of our own name, and important to the success of your own project.

herman-miller-procurement-1

Life Service

Through the life of your workspace, our team don’t stop. We manage your warranties, assist in exchanges or returns, additional orders or general questions about your commercial or loose furniture.

Having one main point of contact is how we ensure transparent communication and strong relationships with all of our clients.

herman-miller-chair

Planning & Design

Understanding your needs as a business and working towards a common goal is our highest priority. Our bespoke workspace solutions take into account your unique environment and your business needs without compromising on the comfortability of your staff or breaking the budget.

From end to end, our team of expert project managers and specialists work alongside you to plan carefully considered furniture solutions for your office project. Using expert knowledge, technology and prototyping, we enable you to see your space come to life, as we know it’s one thing to imagine, it’s another to see it in reality.

The clock is also ticking. With short lead times and real-life timelines, we do our due diligence to abide by your time constraints. With on-hand stock and quick processing times, you know your office space will be completed in a timely manner, without decreasing the quality or effectiveness.

planning-1

SHOWROOM

Our showroom in Macquarie Park remains an integral part to our process. You have the offer to feel, test, and get hands on with our commercial furniture and framery. We are all for telling you the quality of our premium brands like Herman Miller and Framery, feeling the quality of our products will ensure you’re happy long term.
Our experienced staff are on hand to lead you through your enquiries and decisions in our gorgeous showroom. Featuring the classics by Herman Miller including seating and desks from Charles + Ray Eames, George Nelson, Yves Béhar and more.
WorkArena Showroom

Procurement, Delivery & Installation

With WorkArena, we maintain our own asset management, logistics, storage and inventory management to make lead times and access to office furniture and workstations as quick and timely as possible.

When you decide on the perfect solution to your workplace, we place and track your orders and provide you with accurate timelines so you need to feel on top of your project. You can be assured WorkArena will be across every step from procuring, ordering, delivery and installation of your commercial office furniture.

With every order we place or receive, we ensure everything is checked for defects before it’s in your hands. It’s an extra step that is crucial to maintaining the quality and excellence of our own name, and important to the success of your own project.

herman-miller-procurement-1

Life Service

Through the life of your workspace, our team don’t stop. We manage your warranties, assist in exchanges or returns, additional orders or general questions about your commercial or loose furniture.

Having one main point of contact is how we ensure transparent communication and strong relationships with all of our clients.

herman-miller-chair

Your end to end solution for any workplace or office space. You benefit from over 20+ years of learning and expertise and a clear, defined process from planning to installation and beyond.

The WorkArena Services Process

Be a part of the process with WorkArena,
your partner in FFE procurement and commercial furniture for your office space.

WorkArena Service process
1
Connect & Engage

In order to work together and create one goal, we know how important it is to be heard, listened to, and communicated with transparently. The team at WorkArena believe the right way to start off any project is to establish a connection to you, who you are, and what your business works towards. By understanding your goals and connecting strongly with you, we know how to achieve the best workspace furniture for your team.

By establishing these strong relationships, we believe that from the beginning to end, our commitment is unparalleled. This means we never stop striving to complete our services devoted to creating the best office environment, so you can focus on working hard for your team.

2
Create, Innovate & Design
You work alongside specialist Account Management Teams to begin helping you visualise what you want and what you envision for the space. We know that often an idea can leave you lost in how to approach it, or how to achieve it. That’s why using industry leading technology to render your ideas for the space help you more accurately understand what is needed. It’s then our responsibility to offer options on how to use innovation and creativity to take it to the next level.
3
Planning & Procurement

Choosing the right products for you is more to us than simply picking what looks good on the outside. We identify your unique needs to source the perfect solutions to your business. Quality, sustainability and budgeting are 3 key elements that lead our decision in every project we manage. FFE - furniture, fixtures and equipment - is our area of thorough expertise. Our Account Management Team have extensive understanding in how these three product groups work together to compliment your space. 

Our qualified designers create your plans in AutoCAD and BIM360 so we are better able to plan your project from start to finish including critical dates. Having an overview of your entire project allows ultimate transparency so you can make the appropriate decisions and actions needed from your end.



4
Game Plan

Introducing you to our Account Management Teams, you will have the ability to communicate directly to the team on the job. Any questions or queries you may have are answered with urgency and respect, we know you need answers and responses in a timely manner.

We enter your world with site visits and checks, including loading docks and roadways, nothing is left out of the picture. This is to ensure a smooth and seamless transition into the next phase of your project; bringing it all together.

5
Receive, Check & Ship

WorkArena has a seven-tick method when receiving, checking, and shipping the components to site for installation. First, we receive, count, and confirm all components from each shipment into our own warehouses, where they undergo a second check for defects, incorrect specification, and damage from our warehouse to installation on site, with final check and customer sign off.

The final check will be completed by the Installation Manager just prior to handing over to the Site Supervisor to complete the installation with our experienced & dedicated Installation team. With our proven seven tick process, it is extremely rare that any components cause our projects any delays throughout our projects.

6
Delivery & Installation

Tracking our critical dates and deliveries of stock, our next step is staying on top of shipment updates and communicating to you any expected changes or adjustments.

You’ve got the designs, you’ve got the deliveries, now is time to put it all together. Our project managers supervise in instructing all installations to increase efficiency and get your space up and running smoothly.

7
Our Service Guarantee

Our commitment to you is worn proudly among the entire WorkArena Services team. Quality, innovation and sustainability is what we breathe, both internally with our own team and externally to our clients. From high-quality service, to design, to office and workspace furniture, we do not cease once your project is over. You can trust us to be your partner for life, one that understands who you are and will strive to provide solutions to your office redesigns, refurbishings and relocations.

Office Environments That Will Change The Way You Work. 

Ready To Start Your Project?

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